Skip to main content
All CollectionsPlans & Pricing
How to cancel the subscription?
How to cancel the subscription?

How to unsubscribe from a paid plan on Pictory

Mmekobong Silas avatar
Written by Mmekobong Silas
Updated over a week ago

To cancel your subscription follow the steps below:

  1. Click on your profile from the homepage and go to "My account".

  2. On the new window, go to the Billing tab and then click "Cancel subscription"

  3. On the pop-up, select the reason for cancellation. Click ‘Go ahead and cancel’ to confirm.

    Please note:

  4. Refunds cannot be issued for cancellations made after 14 days of payment.

  5. You will still have access to your account and can continue creating, editing, and downloading videos until your subscription’s end date.

  6. If you choose not to renew your plan at the end of your term, you will no longer be able to download additional videos.

    For further assistance, feel free to contact us at [email protected].

Did this answer your question?