At the end of your free trial, your access to your account will be restricted unless you subscribe to a plan. You will need to subscribe to one of our paid plans to continue using Pictory. Here’s how to upgrade from a free trial.

We offer monthly and annual billing options. Annual subscriptions are billed annually and monthly subscriptions are billed monthly. Opting for annual billing could save you up to 24% compared to monthly payments. Here’s how the pricing is calculated.

Yes, you can change or cancel your plan anytime. If you cancel, it will take effect at the end of your current term. If you upgrade, the change is immediate; if you downgrade, it takes effect at the end of your billing cycle. Here’s how to cancel.

We offer a 14-day money-back guarantee, allowing you to use Pictory risk-free for two weeks, from your subscription purchase date.

Quotas reset at 9 AM GMT on the first of every month. Unfortunately, unused quotas do not carry over to the next month, so please be sure to use them before each new month starts. Please note that the quota reset is independent of your plan renewal.

For monthly subscribers, charges are prorated based on the remaining days in the billing cycle. Annual subscribers are charged a prorated fee for the initial month plus the full monthly fee for subsequent months until renewal.

Add-ons renew automatically monthly or annually unless canceled before the renewal date. If canceled, they expire at the end of the current billing cycle.

The add-on quota is reset on the 1st of each month.

Additional members beyond your plan's limit will be deactivated. However, you can adjust team member statuses to include or exclude them from the plan while staying within your subscription's member limit. Feel free to contact our team for an Enterprise plan if you'd like more than 5 users on your team.

No, subscriptions for personal and team workspaces are independent. An expired or canceled subscription on a personal workspace doesn't affect the team workspace, and vice versa.