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How to pause a subscription plan?
How to pause a subscription plan?
Mmekobong Silas avatar
Written by Mmekobong Silas
Updated over a week ago

The Pause Subscription is very useful if you wish to keep your account and data from being cancelled when not in use.
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To pause your subscription, please do the following:

  • Log in to your Pictory account. Go to the profile icon and from the drop-down, click on 'My account' if you are in the personal workspace or 'Manage account' If you are in the team's workspace,

  • On the accounts pages, switch to the Billing tab. And then click 'Cancel' as seen below.

  • On the next step, you will be prompted to select a reason for cancellation. Pick one.

  • Click the 'Pause my subscription' button and you will be charged a small amount of $1 per month for as long as the account is paused.

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