When your PC's time is not synchronized with the internet time servers, you may encounter a few issues while using Pictory. One such instance is during the upload of assets to the platform. To prevent this, it's important to sync your computer's time with the Internet time servers.
How to set your MacBook time to automatic:
1. Click on the Apple logo in the top-left corner of your screen to open the Apple menu.
2. Select "System Preferences" from the dropdown menu.
3. In the System Preferences window, click on "Date & Time."
4. In the Date & Time preferences pane, go to the "Date & Time" tab.
5. Check the box next to "Set date and time automatically" to enable automatic time syncing with Apple's time servers.
6. You can also select your preferred time zone from the dropdown menu below the checkbox.
7. Your MacBook will automatically update its time based on your selected time zone and Apple's time servers.
How to set your Windows computer time to automatic:
1. Open the Start menu by clicking on the Windows icon in the bottom-left corner of your screen.
2. Type "Date & Time settings" into the search bar and press Enter to open the Date & Time settings.
3. In the Date & Time settings window, toggle the switch under "Set time automatically" to the On position.
4. You can also toggle the switch under "Set time zone automatically" to ensure your time zone is automatically updated based on your current location.
5. Your Windows computer will automatically update its time based on internet time servers and adjust the time zone if necessary.
By following these steps, your computer will always have the correct time by automatically synchronising the time with the time servers on the internet without manual intervention.
After that, you can restart your Chrome browser and continue using Pictory.
If it still does not work, please clear browser cookies & cache. To do this:
1. Click the Chrome menu at the top right corner of the browser
2. Select Settings > Advanced > Privacy and security
3. Select Clear browsing data > All time
4. Check "Cookies and other site data" and "Cached images and files" and click the "Clear data" button
Now, restart the browser and try again.